A friend of mine called me yesterday afternoon. She has been a MM pump user for years and when we were talking, she asked me if I had contacted MM yet to see about trading in my Ping. I told her that I haven’t done that. I don’t have the money to do that today so was holding off until I would have the money, although I was curious about what it would cost me.
Not too long after we hung up, the phone rang. I saw “Medtronic” on the caller ID so I knew that she must have done something! When I picked up the phone, the guy introduced himself and said that he was calling from Medtronic. He told me that my friend had called and told them that I was interested in getting a pump. I guess that is one way to get my butt moving! She needed to call them about something else anyway so I know she didn’t just call because of me.
Medtronic will offer a $500 credit for the Ping towards a new pump. I am not able to trade it in for a refurbished one. I told him that I can’t do that because my insurance only bought the Ping about 1 ½ years ago. Then he told me that wasn’t necessarily the case. I told him that it was the case for me because my insurance plan is a Medicare plan – Medicare will only purchase a new insulin pump every 5 years.
Then he told me that they would work with my doctor to petition Medicare to buy me a new one. They would show that my getting a Revel is medically necessary. I told him that would be lying and I am not going to do that. I would like to have a working pump, but it is not medically necessary for me to have a Revel. My insurance company paid $6k for that pump and I am not about to ask them to put out another $6k for another pump. Crap like that is why Medicare is in trouble and why other insurance companies keep raising their rates.
Next week, I am going to put the Ping in a box and send it to my insurance company. I would love to have a working pump, but I don’t trust the Ping anymore. If I can’t trade it in for something else, it is of no use to me. My insurance company paid for it so they can decide what they want to do with it.