I sent for copies of my records from the wound center at Ohio Valley General Hospital and they came today. There were a bunch of mistakes in them, including stating that I was a Type 2 instead of Type 1 and had coronary artery disease (which I have never had) nor did I seek treatment for my wound (I have been writing about my visits to a wound care doctor since May 1st). I am going to do a post in a couple days with all those but this one in particular has me fuming.
They had a given me a book with patient information in and when I was looking to see if they had a process to correct errors in your medical record, I came across this:
Specifically I am referring to number 21, “A patient has the right to an environment that preserves dignity and contributes to a positive self-image.”
The doctor that I saw on my 2nd visit there was Christopher Hajnosz, DPM. I didn’t particularly care for him but figured he was a temporary person that I needed to see to get my wound closed. When my records came, I was a little surprised to read this:
“appears older than her stated age.” WTF does that have to do with my wound? Does he want my birth certificate to prove my age is what I stated it as? And how is that preserving my dignity and contributing to a positive self-image? What an f***ng jerk!
I was just getting my positive self-image back – it is hard to have a positive self image when you have difficulty walking and have to use a walker. That is something I have struggled with for years and now he just knocks me back down. I obviously made a huge mistake of going there. Thank you Dr. Hajnosz! I hope karma bites you in the butt big time!
There is a section in the back of their patient handbook how to handle complaints and I intend to send this along with the page about contributing to a positive self-image to them. I doubt it will do any good, but I will do my part and submit it.
I would like to add that for the most part, the employees at Ohio Valley General Hospital are extremely courteous. With all the people that I have crossed paths with between the hospital and wound center, there was only one other person besides the check out person this time and Dr. Hajnosz.